AgentlyThe MaritimeWhat services are actually included in export business?

Professional ocean freightExport agentProviding full-chain trade services, mainly including:

• Transportation solution design: Recommend FCL/LCL solutions based on cargo characteristics
• Document processing:
  • Commercial invoices / container production
  • Certificate of origin application
  • Customs documentsPre-audit
• Customs operations: AEO-certified enterprises can enjoy priority customs clearance under 2025s latest customs policies
• management of risk: HS code classification verification, trade compliance review

What are the most critical evaluation factors when selecting a shipping agent?

We recommend screening from three dimensions:

• Qualification verification:
  • FIATA International Freight Forwarder Certification
  • NVOCC qualification
• Emergency handling capabilities: During the 2024 Suez Canal incident, excellent agents could secure priority rerouting rights for clients
• Digitalization level: Real-time tracking systems should cover over 85% of major shipping routes

The MaritimeExport agentHow to analyze the cost structure?

Typical cost components include:

• Basic costs:
  • Ocean freight (charged by container type/cubic meter)
  • Terminal Handling Charge (THC)
• Government fees: Starting 2025, Chinas export electronic customs declarations will be exempt from printing fees
• Value Added Services: Destination port pre-clearance, document confirmation under L/C terms

What responsibilities should the agent bear when goods are damaged during transportation?

Need to distinguish responsibility boundaries:

• Agent negligence: If cargo damage is caused by improper packing, professional claims procedures should be initiated
• Carrier responsibility: Claims based on ocean bill of lading terms
• Force majeure: The 2025 revised Incoterms clearly define risk allocation points for all parties

How is the digital trend changing ocean freight agency service models?

Three major transformations will emerge in the industry by 2025:

• Blockchain applicationThe utilization rate of electronic bills of lading on China-Europe routes has reached 68%
• Smart bookingSome ports have achieved 72-hour intelligent slot matching
• Carbon footprint trackingThe EU CBAM mechanism requires the provision of carbon emission data for transportation links