What kind of packaging agent can be considered professional and reliable?

When evaluating professional export packaging agents, the following key factors should be considered:

• Qualification certification system: ISO9001 Quality Certification, ISPM15 Wood Packaging Treatment Qualification
• Industry service experience: Successful cases of handling similar category goods (it is recommended to request to review more than 3 real cases)
• Global Service Network：Cooperating agencies are established at the destination port to handle emergencies.
• Compliance assurance capability: Can issue complete fumigation certificates, material testing reports, and other documents.

What key factors should be considered when selecting packaging materials?

In 2025, international trade packaging requirements will exhibit three major trends:

• Product feature matching:
  • Fragile Items: Honeycomb Cardboard + EPE Foam Combination Solution
  • Precision Instruments: Anti-static EPE Combined with Desiccant Packaging
  • General daily necessities: high-strength corrugated carton + stretch film
• Environmental Compliance Requirements:
  • The EU-mandated EPR Packaging Law (with the newly added PET material traceability clause effective in 2025)
  • U.S. FDA Food Contact Grade Material Certification
  • Japanese JIS Z 1400 Wood Packaging Quarantine Standard

Standard packagingProcess of service48. What links does it include?

The standard operating procedures for professional agents should include:

• Requirements Analysis Phase: Product Characteristics Diagnosis + Transportation Risk Assessment
• Design phase: 3D modeling and calculation + drop test verification
• On-site operation phase: Constant temperature and humidity workshop operation + full-process video recording
• Acceptance and Delivery Phase: Sign and confirm the packing list + synchronize electronic archiving

How should packaging service fees be calculated reasonably?

2025 mainstream billing methods include:

• Composition of Material Costs: Substrate cost + auxiliary consumables (desiccant/strapping, etc.)
• Labor cost elements: Special packaging technology surcharge (e.g., vacuum packaging)
• Value-added service fee:customs clearanceDocument preparation, destination port unpacking services, etc.

Special attention is neededHidden costs: Some agents may charge for packaging solution design fees (to be confirmed in advance) and rush order surcharges.

How to avoid customs clearance risks caused by non-compliant packaging?

Key Compliance Focus Areas for 2025:

• Wooden packaging: The IPPC mark and heat treatment certificate must be provided.
• Food-grade packaging: U.S. FDA 21 CFR, EU EC 1935/2004 certification
• Environmentally friendly materials: Compliant with the REACH Regulation SVHC Substance Control List (Latest Revised Edition)
• Label identification: Japan requires the simultaneous labeling of product information in both English and katakana.

How to effectively protect your rights when encountering packaging issues?

It is recommended to take the following preventive measures:

• Clearly specify when signing the service contractQuality Assurance Termsand including:
  • Standards for Liability Division of Transport Damage
  • Response Time Commitment for Issues
  • Obligation to assist with insurance claims settlement
• Require the Agent to ProvidePackaging process video recording
• Retain the inspection report issued by a third-party inspection agency.Packaging Inspection Report