I. What specific services does export return agency handle?

Professional return proxy service includes six core modules:Return Feasibility Assessment→Customs declaration→International Transport Arrangements→Quality Inspection Certification→Warehousing and Sorting→Secondary Sales Channel DevelopmentAccording to the latest 2025 "Measures for the Administration of Cross-Border Returned Goods," special attention must be paid to the regulatory differences between returns from bonded zones and returns under general trade.

II. What special documents are required for the declaration of returned goods?

In addition to the regular customs declaration documents, the following must be prepared:

• Copy of the original export declaration (stamped with customs verification seal)
• Return Agreement: English and Chinese Versions
• Issued by a third - party inspection agencyCertificate of Quality
• From 2025 onwards, newly addedCarbon Emission Declaration Form(Applicable to Electromechanical Products)

III. Are Returned Goods Exempt from Import Duties?

According to Article 43 of the Import and Export Tariff Regulations, the following conditions must be met simultaneously to apply for duty exemption:

• The return shipment occurs within one year after exportation.
• The goods maintain their physical form as at the time of export.
• Provide the completeReturn Reason Statement
• 2025 Additional Requirements:Provide product carbon footprint traceability report.

IV. What are the cost differences between sea freight returns and air freight returns?

Through comparative analysis of actual case studies:

• Sea Freight Return:
  • The comprehensive cost for a 40HQ container is approximately $4,500.
  • Average processing time: 35-50 days
• Air Shipment Return:
  • Shipping cost per kilogram: $4.5-$6.8
  • 3-7 days for delivery completion.

For goods with a value exceeding $150,000 per cubic meter, priority should be given to air transport solutions.

5. How to Handle Penalties Incurred from Overseas Port Demurrage?

The Latest Standard for Demurrage Fees at Major Global Ports in 2025:

• Port of Los Angeles: $185/day (starting from the 4th day)
• Hamburg Port: €120/day (for container detention exceeding 72 hours)
• Dubai Port: AED 400/day (Full Container Handling Fee)

Professional agents can accessPre-clearance serviceandPort VIP LaneReduce port congestion risks by over 90%.

6. How to Handle Returned Goods Through a Bonded Area?

Special advantages of the comprehensive bonded zone:

• AllowBonded warehousingUp to 3 years
• Available forSimple processingandRelabeling
• New Policy Support in 2025Cross-border e-commerceReturn merchandise secondary export

7. What items are included in the return shipping agency service fee?

Standard service fee structure (based on a cargo value of $100,000):

• Basic Service Fee: $1200-1800
• Emergency Response Fund: 1.5% of the cargo value
• Technical Document Processing Fee: $300 per order
• Express Lane Fee: $450 (Optional)

8. How to Choose a Reliable Return Shipping Agent?

Five dimensions should be mainly inspected:

• Customs AEO Certification Level (Advanced Certified Enterprise is recommended)
• Overseas customs clearance network coverage (at least covering major destination countries)
• Whether possessingISO 22000 Food Safety Management System certification(Required for Food Returns)
• Smart Logistics System Integration Capability
• Historical Return Case Success Rate (Require data from the past 2 years)

9. What legal risks might be encountered during the return shipping process?

Three risks that require special attention:

• Intellectual Property Disputes (Especially OEM Products)
• Environmental regulations of the destination country (e.g., updates to the EU REACH regulation)
• Transportation Contract:Force Majeure ClauseExplain the difference.

10. What are the advantages of a digital return shipment management system?

Comparison of Mainstream System Features in 2025:

• Real-Time Tracking: Precise Container Door Opening and Closing Records
• Intelligent Early Warning: Predicting customs clearance obstacles 48 hours in advance
• Blockchain Evidence Storage: Complete Recording of Cargo Status Changes
• Carbon Emission Calculation: Automatically Generate Environmental Compliance Reports